Crown Cash can be redeemed at a rate of $1 Crown Cash is equal to $1 in the customer's applicable currency. Therefore, $1 Crown Cash is equal to $1. Crown Cash redemption rates are subject to change without notice at any time.

DraftKings Rewards Members receive additional savings based on tier:

• Bronze - get 5% off your purchase when you pay with Crown Cash | $100 purchase = 95 Crown Cash
• Silver - get 10% off your purchase when you pay with Crown Cash | $100 purchase = 90 Crown Cash
• Gold - get 15% off your purchase when you pay with Crown Cash | $100 purchase = 85 Crown Cash
• Diamond - get 20% off your purchase when you pay with Crown Cash | $100 purchase = 80 Crown Cash
• Onyx - get 25% off your purchase when you pay with Crown Cash | $100 purchase = 75 Crown Cash

Discount is applied automatically when Crown Cash is used at checkout. You must be signed into your DraftKings account in order to use your Crown Cash.

Log into your DraftKings or Golden Nugget account: Click on the account icon in the top right-hand corner.

Add Items to Your Cart: Browse through the items and add the desired ones to your shopping cart.

Redeem Crown Cash: Once your items are in the cart, proceed to checkout where you can use your Crown Cash to either cover the entire order amount or reduce the total order cost.

• Select the "Pay with Crown Cash" option.
• On Mobile, you will need to select "Show" next to your order summary at the bottom of the checkout page

Choose Redemption Value: You have two options for redeeming Crown Cash:

• Quick Apply: Choose one of the preset values offered.
• Custom Value: Enter a specific amount in either Crown Cash or USD (the system will handle the conversion for you).

Apply Crown Cash to Order: Click the "Apply to Order" button to apply the selected Crown Cash value to your order total.

Checkout: Proceed with the checkout process to finalize your order.

Order Confirmation: Complete the checkout, and you will receive an order confirmation.

If you're experiencing issues redeeming Crown Cash, Please verify:

1. That you are signed into your DraftKings or Golden Nugget Account

2. That you are seeing your Crown Cash balance at the top of the page when on the Shop

3. Crown Cash can be applied only at checkout. On mobile, you may need to scroll down to the bottom of the checkout page in order to see the crown discount.

If the issue persists, please contact us for further assistance.

Your DraftKings wallet balance cannot be accessed on the DK Shop at this point in time.

DraftKings Rewards Members receive additional savings based on tier:

• Bronze - get 5% off your purchase when you pay with Crown Cash | $100 purchase = 95 Crown Cash
• Silver - get 10% off your purchase when you pay with Crown Cash | $100 purchase = 90 Crown Cash
• Gold - get 15% off your purchase when you pay with Crown Cash | $100 purchase = 85 Crown Cash
• Diamond - get 20% off your purchase when you pay with Crown Cash | $100 purchase = 80 Crown Cash
• Onyx - get 25% off your purchase when you pay with Crown Cash | $100 purchase = 75 Crown Cash

Discount is applied automatically when Crown Cash is used at checkout. You must be signed into your DraftKings account in order to use your Crown Cash.

Follow this link: Crown Cash Terms & Conditions

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns within 30 days of purchase. You can return or exchange your product for store credit, a different size, or a refund to the original payment method. To initiate a return or exchange, please visit our Returns & Exchanges Portal.

If you return an order purchased with crown cash, the same number of Crown Cash used for the purchase will be credited back to your Crown Cash balance.